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Gales Gas Bars - Gas Stations & Wholesale & Home Heating Fuel Delivery NiagaraÂ
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Do you like to pay at the pump? Great!
Do you really understand how that payment is processed? Not many do. There seems to be a lot of confusion, so we're going to explain it!
When you pay at the pump your card is automatically PRE-AUTHORIZED for $100. This is to make sure that you have enough room on the card for a purchase of up to $100. This is directly from your financial institution and the retailer has NO CONTROL over this.
That pre-authorization can take up to 72 BUSINESS hours to be removed from your card. So, if you're a person who checks your transactions regularly, you may see it!
That's when the confusion starts - because (depending on how your financial institution describes the transaction) it MAY look like an additional charge on your account.
It's NOT! It's a hold on the money that YOU authorized by using the pay-at-pump option. The money will be released - but the timeframe is up to your financial institution.
While we understand that this can be confusing, and can be frustrating, it is NOT something the retailer can control.
So, please stop yelling at us?
Much appreciated.
1 CommentComment on Facebook
Well said!!! I wish bank tellers could also explain this to customers because sometimes they come yelling after they have spoken to a teller that has explained it wrong.
June is pride month and we are honoured to be featured in Convenience Store News Canada & Octane - Putting People First! We take diversity and inclusion to heart at Gales, knowing that we are stronger BECAUSE of our differences. #pride #diversity #leadership #rainbowregistered
Gale's Gas Bars: Putting people first
ccentral.ca
As Jessica Friesen marks 10 years at the helm of Gale’s Gas Bars, she shares her vision for creating an inclusive business that staff and customers are proud to support.2 CommentsComment on Facebook
A tip gales! Post your stations phone numbers on google. Your attendant kept my gas cap and here I be. Zero way of reaching him. Thanks!
Congratulations Jessica !!!
Gales owner, Jessica Friesen, has been featured on the cover of Convenience Store News Canada & OCTANE May issue! Three cheers for Gales! #FuellingNiagara #FuellingPeopleHot off the presses! The May/June issues.
Subscribe to the digital edition today!
ccentral.ca/latest-magazines
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